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Mobile Banking is here! Get our TouchBanking app today!

ONLINE BANKING LOGIN:

Enroll in Online Banking!


IMPORTANT ANNOUNCEMENT:

Mobile Banking is here! Get our TouchBanking app today!

Latest News


Understanding Courtesy Pay

Courtesy Pay is a benefit offered to qualified members providing a limited level of protection from non-sufficient funds (NSF) returned checks, returned check charges from merchants, and declined debit and ACH transactions. Courtesy Pay is not a loan.  We have established the levels of Courtesy Pay based on years of membership.  Therefore, you can potentially qualify for $200, $300, $500, or $750 in overdraft protection.

What is the benefit of Courtesy Pay?
With Courtesy Pay, overdraft items presented in your checking account may be honored by Heart O' Texas Federal Credit Union up to your approved limit.  Yes, you will incur a Courtesy Pay fee from HOTFCU, however, you save the potential returned item fee assessed by the merchant.  Courtesy Pay limits vary for each individual account.
How do I know if I can have Courtesy Pay?

Having met the above qualifications, Courtesy Pay overdraft protection is a benefit available to you unless you have chosen to opt-out of the service or have had the service revoked by the Credit Union.

How much will Courtesy Pay cost me?
A Courtesy Pay fee is assessed at $30 per-item. If you overdraw your account with an NSF item that is paid by HOTFCU, the cost to you is $30 for EACH item presented and paid.
How is Courtesy Pay applied to my account?
Courtesy Pay is applied in the order in which items are presented.
When do I have to repay the overdraft?
Any overdraft amount, plus a per-item Courtesy Pay fee is due and payable within 15-days or less. All deposits you make will first be applied to recovering any overdrawn balance.
Can I Opt-In or Out of Courtesy Pay?
Yes. To opt-in or out of Courtesy Pay, visit or call your local branch.
You may also print the Courtesy Pay Opt-In Agreement Form and mail, email or fax the form to your local branch:

Heart O' Texas FCU
P.O. Box 11
Waco, TX 76703

Heart O' Texas FCU reserves the right to suspend Courtesy Pay privileges at any time, if we believe there has been misuse of the program, if your account is not in good standing, or if you exhibit poor account management.


 

 

Introducing CardValet

 

 

 

 

Effective December 1, 2016, our L3 branch will be open Monday thru Friday 8:00am - 5:00pm. The branch will be close 1:00pm - 2:00pm for lunch. 


 

2017 Federal Holidays

*We will be closed on the following ferderal holidays listed below.

Friday, January 1 New Year’s Day
Monday, January 16 Birthday of Martin Luther King, Jr.
Monday, February 20 Washington’s Birthday
Monday, May 29 Memorial Day
Tuesday, July 4 Independence Day
Monday, September 4 Labor Day
Monday, October 9 Columbus Day
Saturday, November 11 Veterans Day
Thursday, November 23 Thanksgiving Day
Monday, December 25 Christmas Day

 


OPEN CARRY OF HANDGUNS PROHIBITED

PURSUANT TO SECTION 30.07, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH AN OPENLY CARRIED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A HANDGUN THAT IS CARRIED OPENLY.

 

CONFORME A LA SECCIÓN 30.07 DEL CÓDIGO PENAL (TRASPASAR PORTANDO ARMAS DE FUEGO AL AIRE LIBRE CON LICENCIA) PERSONAS CON LICENCIA BAJO DEL SUB-CAPITULO H, CAPITULO 411, CODIGO DE GOBIERNO (LEY DE PROTAR ARMAS), NO DEBEN ENTRAR A ESTA PROPIEDAD PORTANDO UN ARMA DE FUEGO AL AIRE LIBRE.


 

 

NCUA WARNS OF SCAMMERS USING SIMILAR WEBSITE LOGO, DESIGN Scammers using a website with a logo and design similar to that of the National Credit Union Administration are attempting to convince consumers to provide sensitive information or send money. According to the NCUA, consumers have received emails from the National Credit Union website, which is not affiliated in any way with the NCUA, a federal agency, and the emails are not from the agency.  The site apparently originates in Australia, the NCUA said in its warning, and claims to offer services in the United States, Europe and the Commonwealth of Independent States. The emails attempt to persuade individuals to provide personal information, such as Social Security numbers, account numbers and login information, or transfer large amounts of money.  The NCUA warns that consumers should not should neither provide information to this website nor attempt to conduct any financial transactions through it. The NCUA would not request personal or financial information in this manner.  Consumers receiving such emails should call NCUA's Fraud Hotline and should also contact the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center. The NCUA also offers information about avoiding frauds and scams.

 

 

TO ALL MEMBERS WITH DEBIT CARDS: THE CREDIT UNION HAS HAD TO TIGHTEN SECURITY AROUND DEBIT CARDS DUE TO ALL THE CARD BREACHES IN THE RECENT DAYS. IF YOU HAVE ANY PROBLEMS USING YOUR CARD, CALL 1-800-472-3272 OR YOUR LOCAL CREDIT UNION OFFICE.

SeaWorld San Antonio is now open for the 2016 season. You may purchase your tickets by clicking on the link located at the bottom of the page.

HEART O' TEXAS FEDERAL CREDIT UNION VOTED BEST CREDIT UNION: A BIG THANKS TO THOSE MEMBERS IN COPPERAS COVE AND KILLEEN WHO HELPED VOTE THE HEART O' TEXAS FEDERAL CREDIT UNION THE BEST CREDIT UNION IN THE KILLEEN DAILY HERALD, COPPERAS COVE READER'S POLL, AND IN THE KILLEEN DAILY HERALD KILLEEN READER'S POLL.

 

 

ABOUT FRAUDULENT EMAILS AND PHONE CALLS:
The Heart O' Texas Federal Credit Union has received reports of fraudulent emails and phone calls that have the appearance of coming from the credit union itself.

If you are unsure of the legitimacy of an email or phone call allegedly from HOTFCU, call our main number at 1-800-817-1622 as even emails can be derailed.

About communication from HEART O' TEXAS FCU:

Suspicious emails or phone calls: What to do

Common phrases used in fraudulent emails or phone calls:

"Verify your account."
Again, the Heart O' Texas Federal Credit Union will not ask you to send passwords, login information or user names, Social Security numbers, or other personal information through email. If you receive an email message from someone asking you to update your credit card information, do not respond: This is a phishing scam. You may at times be asked for personal identifying information when you call the credit union so that we can be sure it is indeed you the member we are talking to.

"If you don't respond within 48 hours, your account will be closed."
These messages convey a sense of urgency and trick you into responding.

"Your account has been comprised."
Again, these messages convey urgency and trick you into responding.

“Respond to have your funds released.”
These scams claim that you have money waiting to be released and that you need to reply immediately with your personal and financial information.

"Verify your credit union deposit insurance coverage”
These fraudulent emails and phone calls trick individuals into revealing account information to ensure that their deposits are insured. To ensure your deposits are insured you should contact us or NCUA. Fraudulent email example:

Dear Your Name
Good Morning this is to notify you that we received instruction From Credit Union to go ahead and release the funds here at

BANK
Address
Washington D.C

We did the transfer on Monday, we have just received a stop order from your credit union. Please contact us so that we may transfer this money to you.

For further instruction on how to get your funds released to you, you are to Contact,

Mr. Name
Tel: Number
Fax: Number
Email: email address

As soon as we get clarification from you the transfer will be effect without further delay.

Remember, don’t take the bait on these “phishing” scams!